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Dunkin’ Donuts Assistant Manager Job Description

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If you have experience in the foodservice industry and wish to advance to a management position, you may consider the assistant manager position at Dunkin’ Donuts.

The position comes with decent starting pay and a wide range of benefits.

In this article, we will cover essential information about the job of a Dunkin’ Donuts assistant manager.

What Does a Dunkin’ Donuts Assistant Manager Do

Dunkin’Donuts assistant managers should be able to multitask and adapt to changing tasks quickly.

On a typical day, you may start by making deposits and end working in the kitchen helping the other employees.

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The work environment is challenging, but the position offers a wide range of benefits, so it’s worth a consideration.

Responsibilities

Assistant managers at Dunkin’ Donuts are responsible for a wide array of tasks related to the everyday operation of the store.

You will report directly to the store manager and assist with such tasks as conducting interviews, making deposits, and carrying out maintenance.

The main responsibilities of a Dunkin’ Donuts assistant manager include:

  • Ensuring all employees are adhering to company food safety standards.
  • Managing register cash positions and conducting bank deposits.
  • Addressing customer concerns quickly and efficiently.
  • Putting away truck deliveries and ordering product shipments.
  • Working directly with the store manager to meet store sales goals.

Working Hours

The position of an assistant manager is only full-time and includes at least 40 hours a week.

Overtime work may be required frequently, amounting to approximately five or so hours of overtime.

If a store manager is on vacation, the assistant manager may have to work as much as 50 hours per week.

Most of all, it depends on the size of the store and the number of employees available to take over the increased workload.

Work Environment

First off, you should be comfortable working with other people, including other associates and customers.

You will have to deal with upset customers often, and you will need to address their issues as soon as possible.

Additionally, you will have to walk a lot and work both in hot and cold areas.

You should be able to lift packages up to 50 pounds when the deliveries arrive.

Salary

Assistant managers at Dunkin’ Donuts make on average between $11.50 and $12 per hour.

With a valid food safety certification such as ServSafe, you can get a higher starting pay.

You should remember that all Dunkin’ Donuts stores are franchised.

This means that the starting pay and benefits package can be different in various locations.

Most often, assistant managers receive such benefits as 401k, vacation, and health insurance.

They can also benefit from performance-based bonuses.

Conclusion

The position of an assistant manager at Dunkin’ Donuts is available for employees with some experience in the foodservice industry.

They are responsible for a wide array of tasks, so this challenging position is great for those who enjoy staying busy.

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