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Dunkin Donuts Crew Member Job Description

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A crew member is one of the most common positions at Dunkin Donuts.

This position involves a wide range of responsibilities including assisting customers and basic food preparation.

In the following article, you will find useful information concerning the main responsibilities, salary, work environment at this job.

What Does a Dunkin Donuts Crew Member Do


As a Dunkin Donuts crew member, you will move around the store as a part of your job a lot.

First of all, employees are trained to work at the cash register.

Also, you will have to learn how to work with various cooking appliances to prepare food.

The main duties of a crew member at Dunkin Donuts include:

  • Informing customers of current active promotions when appropriate.
  • Assisting customers at the cash register.
  • Helping fellow associates when needed with various tasks.
  • Keeping the store clean and well-maintained.
  • Preparing food safely and responsibly.

Work Hours

Mostly, the position of a Dunkin Donuts crew member is part-time and ranges between 20 and 30 hours per week.

To apply for this position, the applicant may be as young as 16.

At the busier stores, full-time positions may be available with a workweek of 40 hours.

Work Environment

At Dunkin Donuts, you will have to work on your feet for the majority of hours.

You will move around a lot as you prepare the food for customers.

During the shifts when you will work in the back, you will have to deal with high temperatures working in the kitchen for a long time.

Besides, you need decent communication skills as you will interact with people frequently.

Salary Information

The starting pay of a Dunkin Donuts crew member may vary from one location to another.

This is determined by every owner’s preference and applicable laws since Dunkin Donuts stores are franchised.

Typically, the initial wages range between $8 and $9 per hour.

Full-time employees are eligible for additional benefits such as 401k, paid time off, and health insurance.


To succeed in this position, you need to be able to multitask and change the activities quickly as required throughout the day.

Additionally, you need to possess people skills to communicate with customers and ensure they have a good time.

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