How to Become a Patient Access Representative in Missouri

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How to Become a Patient Access Representative in Missouri

Patient access representatives play a crucial role in the healthcare industry of Missouri, offering essential support to individuals in need of medical care.

These dedicated professionals act as intermediaries between patients and healthcare providers, facilitating effective communication and providing invaluable assistance throughout the entire healthcare journey.

As part of their responsibilities, patient access representatives perform a range of tasks including patient registration, insurance verification, data collection and updating, and appointment scheduling.

Road to Becoming a Patient Access Representative in Missouri

If you are interested in pursuing a career as a patient access representative in Missouri, here are the steps to get started:

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1. Educational Requirements

In Missouri, individuals interested in pursuing a career as patient access representatives typically need a minimum educational qualification of a high school diploma or GED.

But, for those looking to enhance their earning potential and qualifications, obtaining an Associate’s Degree is highly encouraged.

While not a requirement in Missouri, a college degree can greatly enhance a candidate’s resume and provide a competitive advantage in the field.

Missouri has no specialized degree programs exclusively tailored for patient access representatives, but some other good options do exist.

2. Get a Certification

In Missouri, patient access representatives are not legally required to obtain specific certifications.

However, obtaining national certifications can greatly enhance career prospects in this field.

There are several certifications available for those wanting to work as patient access representatives in Minnesota.

These certifications cover various specialized areas, including healthcare access, medical office management, billing, coding, and administrative support.

Some certifications to earn in Missouri include:

  • Certified Professional Biller (CPB)
  • Certified Billing & Coding Specialist (CBCS)
  • Certified Professional Coder (CPC)
  • Certified Healthcare Access Associate (CHAA)
  • Certified Medical Office Manager (CMOM)
  • Certified Healthcare Access Manager (CHAM)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Clinical Medical Assistant (CCMA)
  • Certified Electronic Health Record Specialist (CEHRS)

Among these certifications, the CHAA certification provided by the National Association of Healthcare Access Management (NAHAM) is highly recommended for individuals pursuing a career as patient access representatives.

This certification covers essential topics such as customer service, patient access services, and regulatory standards, equipping professionals with the necessary expertise to excel in their roles.

Additionally, the National Healthcareer Association (NHA) offers two certifications, CMAA and CEHRS, which can also be valuable for those interested in the patient access representative role.

3. Work Experience

Having some previous work experience in related fields can prove useful.

Here are some of these fields:

  • Record Keeping
  • Data Entry
  • Medical Software Proficiency
  • Billing

Training Schools for Patient Access Representatives in Missouri

Next, I’ll detail a bit about the training programs available in Missouri for future PARs.

St. Louis Community College

St. Louis Community College provides comprehensive training for individuals aspiring to become Patient Access Representatives through their Medical Assistant program.

This accelerated job training program equips students with the necessary skills to work in various clinical settings.

The offered courses include:

  • Laboratory Testing
  • Patient Vital Signs
  • Phlebotomy
  • Medical Billing and Coding
  • Front Desk Administration

Metropolitan Community College

Metropolitan Community College in Kansas City offers Health Sciences programs that prepare allied health students to become Patient Access Representatives.

They provide Associate of Science and Associate of Applied Sciences degrees, as well as healthcare certificates that allow students to enter the workforce upon completion.

The courses offered include:

  • Phlebotomy
  • Environmental Health and Safety
  • Patient Care
  • Medication Management
  • CPR/First Aid

Jefferson College Official seal of Jefferson County

Jefferson College in Missouri offers healthcare programs that train allied health students as Patient Access Representatives.

These programs prepare students for skills-based healthcare certification testing administered by the state of Missouri.

The Medical Assistant program at Jefferson College combines online instruction with hands-on clinical training.

Here are some of the classes you’ll attend:

  • EKG Training
  • Medical Records
  • Medical Billing and Coding
  • Laboratory Procedures
  • Medication Management

Southeast Missouri State University

Southeast Missouri State University provides a comprehensive healthcare education track that prepares students for various medical careers, including Patient Access Representatives.

Their program offers in-class instruction, online learning, and clinical labs to prepare students for work in medical facilities and other healthcare settings.

Some of the offered courses include:

  • Medical Records Technology
  • Computational Science
  • Patient Care Techniques
  • Laboratory Training
  • Healthcare Administration

Missouri State University

Missouri State University offers a Patient Access Representative training track through its Health Information Technology program.

This program trains students as Medical and Clinical Assistants who perform similar job duties as Patient Access Representatives.

Courses offered include:

  • Medical terminology,
  • Medical assistant office procedures
  • Anatomy and Physiology for HIT
  • Patho-pharmacology,
  • Electronic health records management.
School Name Address
Jefferson College 1001 E Viking Drive, Hillsboro, Missouri – 63050
Metropolitan Community College 3200 Broadway Blvd, Kansas City, MO 64111
Missouri State University 901 S National Ave, Springfield, MO 65897
St. Louis Community College 501 S Grand Blvd, St. Louis, MO 63103
Southeast Missouri State University 1 University Plaza, Cape Girardeau, MO 63701
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Salaries for Patient Access Representatives in Missouri

In Missouri, the healthcare field offers many opportunities for people interested in becoming patient access representatives.

On average, patient access representatives in Missouri earn a salary of $48,295 a year.

Actual salaries may vary depending on factors such as experience, location, and specific employer.

The table below showcases the cities with higher salaries for PARs.

Annual Salary Range:
Annual Salary by Location:
Location Avg. Annual Salary
Saint Peters $49,526
Advance $49,499
Florissant $49,392
Arnorld $49,285
Kansas City $49,276
Independence $49,223
St. Charles $49,209
St. Peters $49,097
Lee's Summit $49,089
Berger $49,070

Regional Salary in Missouri

Region Employed Avg. Annual Salary Avg. Hourly Pay Top 10% Annual Salary Bottom 10% Annual Salary
Cape Girardeau, MO-IL50$40,780$19.6$62,190$27,610
Columbia, MO210$51,540$24.78$65,300$39,350
Jefferson City, MO40$46,090$22.16$65,100$27,650
Joplin, MO50$39,400$18.94$57,330$27,900
Kansas City, MO-KS1,180$51,320$24.68$76,420$33,180
St. Joseph, MO-KS100$56,220$27.03$76,560$40,120
St. Louis, MO-IL1,710$48,900$23.51$64,920$30,640
Springfield, MO400$48,680$23.4$62,630$31,550
* Salary information based on the May 2022 Occupational Employment Statistics (OES) Survey for Medical Records Specialists, OCC Code 29-2072, BLS.
* Employment conditions in your area may vary.

Frequently Asked Questions

Where will I find Employment as a PAR in Missouri?

Future PARs from Missouri can work in these types of settings:

  • Acute care hospitals
  • Extended care and mental health facilities
  • State and federal agencies
  • Insurance companies
  • Colleges
  • Transcription services and consulting

Does my certification need renewal?

Nationally-recognized certifications usually need renewal.

How often this must be done depends on the institution issuing the certification.

Where will I find Employment as a PAR in Missouri?

These are some of the best skills to have for a PAR job:

  • Customer service
  • Communication
  • Problem-solving,
  • Organization,
  • Computer
  • General office
  • Being calm
  • Accuracy

USA Patient Access Representative by State

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