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Starbucks Shift Supervisor Job Description

If your career ambition is to work in management, you may want to take a closer look at the position of a Starbucks shift supervisor.

The position comes with a wide range of responsibilities but minimal requirements.

In the following article, we will cover the information you need to know about the position, including duties, salary, benefits, and other details.

What Does a Shift Supervisor at Starbucks Do

The Starbucks shift supervisor is an important employee for the store operations.

They deal with ordering products and balancing registers along with other administrative tasks.

Besides, they work directly with other associates as well as customers to create a productive environment.


Shift supervisors at Starbucks train new employees and ensure a smooth operation of the store every day.

Often they have to work at various cash registers, address customers’ concerns and complaints, fill coverage shortages, and more.

The key duties of a Starbucks shift supervisor include:

  • Balancing cash registers and making deposits.
  • Training new associates.
  • Ordering supplies and assisting with unloading truck deliveries.
  • Working to address associate and customer concerns as they arise.
  • Ensuring food safety procedures are being followed at all times.

Working Hours

Starbucks shift supervisors have a wide range of shifts they can work.

Typically, this is a full-time position with a workweek lasting from 32 to 40 hours.

During peak business periods, some overtime hours may be required.

Also, they may have to work additional hours if senior managers are on vacation.

Supervisors need to have open availability, as the shifts can vary from early mornings to overnight.

This will depend on the size of the store you work at as well as whether it operates around the clock.

Work Environment

The first thing to consider about the work environment is that you will work with people at all times.

You will deal with both customers and fellow associates, so you need excellent communication and interpersonal skills.

Besides, you need to be comfortable working in tight spaces where the temperature can be hot.

You will do a lot of repetitive movements, such as crouching.

Salary Information

Shift supervisors have a starting pay of $10.3 to $10.5 per hour.

The rate depends on your experience.

Additionally, you can receive your share of tips, which are being distributed among all employees each week.

Besides the base compensation, supervisors can also receive benefits.

They include free coffee every week, as well as 401k, paid time off, and health insurance.


If you love working with people and can create a positive work environment, this position can be a good fit for you.

This is a great entry-level job for those who wish to start a career in management.

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