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Nordstrom Sales Associate Job Description

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If you like working with people and are into fashion, you may find a job as a Nordstorm sales associate a good fit for you.

This position is one of the key roles in growing the business.

It includes ringing up customers’ orders and staying on top of the latest trends.

Below, we will cover essential information about the position of a Nordstrom sales associate including responsibilities, hours, and more.

What Does a Nordstrom Sales Associate Do

Sales associates at Nordstrom do more than just ringing up customers’ purchases.

They ensure that the work area is well-maintained and stocked.

Also, you need excellent interpersonal skills to connect with customers and fellow associates promoting a positive work environment.

Work Duties

Primarily, you will have to ensure that the customers have a positive shopping experience.

Associates are greeting customers as they arrive and help them locate the merchandise throughout the store.

Additionally, you will be responsible for restocking and cleaning along with other small tasks.

Primary responsibilities of sales associates include:

  • Greeting customers as they arrive and thank them for their patronage.
  • Helping customers locate merchandise.
  • Stocking merchandise and ensuring your workstation is well maintained.
  • Providing relevant sales information to customers.
  • Working to resolve customer complaints and involving management when necessary.

Working Hours

Commonly, this position is part-time with 20 to 30 hours per week.

Occasionally, full-time positions can become available at busier locations with 40 hours of work per week.

In the holiday seasons, mainly Thanksgiving through Christmas, some overtime may be involved.

Also, some locations have increased the operation hours, so you may have to work overnight during special sales.

Work Environment

The first and most important thing to keep in mind is that you will always work with people.

This includes interacting with your fellow associates as well as customers.

Therefore, you need excellent people skills.

Besides, all day you will be working on your feet standing and walking.

You will also have to do a lot of repetitive movements such as folding and putting away merchandise.

You also need some fundamental computer knowledge to operate a cash register.

Salary Information

Mostly, Nordstrom sales associates make $10 to $12 per hour.

Except for your salary, you can also earn a commission from the sold merchandise in the area you’re assigned to.

Additionally, sales associates can use the employee discount for the in-store purchases.

For full-time employees, there are additional benefits available, including 401k, paid time off, and health insurance.


If you enjoy working with people, you can consider the position of a sales associate at Nordstrom.

This position is one of the most crucial in the store and involves putting away inventory, assisting customers with creating a new look, and more.

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